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Privacy Policy

Energy Partners is committed to data protection and the right to privacy. We respect your privacy and treat your personal information as confidential. Our Privacy Policy and Terms of Use explains how we use, collect and share your personal information. 

1.1 

Energy Partners is committed to data protection and the right to privacy. 

1.2 

This privacy policy, together with our terms of use, sets out the basis on which any Personal Information (as defined in paragraph 2 below) that we collect from you, or that you provide to us, will be used, stored and processed by us.

2.1 

When you use our website or any of our online services (‘Services’), we may collect certain information that is not Personal Information, such as your Internet Protocol (‘IP’) address (see paragraph 2.2 below), operating system, browser type, and Internet service provider. This type of information does not identify you personally. In addition to our website, our Services may include our mobile application(s) and online reporting or information portals. 

2.2 

When you submit information to or register for our Services, we may collect Personal Information that you provide to us. For the purposes of this privacy policy, ‘Personal Information’ means any information of a personal nature by which you can be identified as an individual, such as your name, postal address, e-mail address, telephone number (which will be displayed in the material you submit), home country, postal code, fax number, gender, age, and company name. In particular, we may collect and process the following information (which may include Personal Information) about you: 

2.2.1 

Information that you provide by filling in forms on our website or other Services. This includes information provided when registering for a Servicesubscribing to a mailing list or other Servicecompleting contact forms, posting material or requesting further information, support or services; 

 2.2.2 

Information that we may ask you for when you enter or apply for any Service or product information featured on our website or when you report a problem with our website, Services or Products; 

2.2.3 

Information that relates to records of correspondence between us; 

2.2.4 

Information from surveys that you choose to complete for us that we use for research purposes; 

2.2.5 

Details of your visits to our website or Services (including traffic data, Google Analytics tracking data, location data, and weblog and other communication data, whether they be required for our own billing purposes or otherwise) and the resources that you access 

2.3 

We may also collect information (which may include Personal Information) that our users provide, such as new or deleted postings, new or deleted comments, keyword searches, scam reports and new contact sellers. 

2.4 

By using this website or our Services, you consent to our collection, storage and use of the Personal Information you provide for any of the Services that we offer and you consent to our collection of any changes or updates that you may provide to any information you provided that has been collected by us. 

3.1 

We will do our best to protect your Personal Information and we will use technology that will help us to do this. The transmission of information via the Internet is not completely secure, however, and we cannot guarantee the security of the information you transmit to our Website. Transmission of your information to our Website is entirely at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access. 

3.2

When you have chosen or been given a password which enables you to access certain parts of our website or Services, you are responsible for keeping that password confidential. Please do not share your password with anyone. 

3.3 

We will keep your Personal Information for only a reasonable amount time, to enable us to use it for the purposes described in this privacy policy and in accordance with applicable law. 

4.1 

We may collect information about your computer (including your IP address, operating system and browser type) for system administration and to report aggregate information to our advertisers or service providers. This information is statistical data about your browsing actions and patterns only. 

4.2 

We may use Cookies to manage your sessions and to store preferences, tracking information, and language selection. Cookies may be used whether you register with us or not. Cookies are small text files transferred by a web server to your computer. The types of information a Cookie tracks include the date and time of your visits to the Website, your browsing history on the website or Service only, your preferences, and your username. 

4.3 

In some instances, our third-party service providers may use Cookies on our website or Services. We cannot control or access Cookies used by third-party service providers. This privacy policy covers only Cookies used by us but not any Cookies used by third parties. 

4.4 

Cookies enable us to 

4.4.1 

estimate the size and usage pattern of our Website’s audience; 

4.4.2 

store information about your preferences, which allows us to customise the Website to your individual interests; 

4.4.3 

speed up your searches;  

4.4.4 

recognise you when you return to the Website; and 

4.4.5 

re-market our products or services to you on third-party websites or services. 

4.5 

You have the ability to accept or decline the use of Cookies on your computer, whether or not you have registered for our Services. Typically, you can configure your browser not to accept Cookies. However, declining the use of Cookies may limit your access to certain features of our Website or Services. For example, you may have difficulty logging in or using certain interactive features. 

5.1 

Our Services may occasionally contain links to third-party websites. If you click on the links to third-party websites, you leave our website or Service. We are not responsible for the content of third-party websites or for the security of your Personal Information when you use them. Third-party service providers and third-party websites may have their own privacy policies governing the storage and retention of Personal Information. They may also collect information that is not Personal Information, such as your IP address, browser specification or operating system. 

5.2 

This privacy policy does not govern Personal Information provided to, stored on, or used by third-party providers or third-party websites. We recommend that when you enter a third-party website you review its privacy policy as it relates to how that website collects, processes, stores and protects your Personal Information. 

5.3 

We may use third-party advertising companies to serve advertisements when you visit our Website. These companies may use information (not Personal Information) about your visits to our Website and to third-party websites in order to provide you with advertisements for goods and services of interest to you. 

6.1 

We may use the information (including Personal Information) we hold about you in the following ways: 

6.1.1 

to ensure that content from our Website is presented in the most effective manner for you and for your computer; 

6.1.2 

in aggregate and de-identified form, for internal business purposes such as generating statistics and developing our strategic and marketing plans; 

6.1.3 

to provide you with information, products or services that you request from us or which we feel may interest you, when you have consented or requested to be contacted for such purposes; 

6.1.4 

to allow you to participate in interactive features of our Services when you choose to do so; 

6.1.5 

to carry out any contracts that may form between us; 

6.1.6 

to respond to any queries you make; and 

6.1.7 

to notify you about changes to our Services. 

6.2 

We may use information provided by you 

6.2.1 

to enforce our Online Contract, monitor user activity such as keyword searches or new postings, and more effectively manage traffic on our Website; 

6.2.2 

to provide customer services and create and manage user accounts; and 

6.2.3 

to assist you with technical difficulties. 

Also, we may share with third-party service providers certain information, such as your browser capabilities or operating system, that we have collected in order to understand better which advertisements and services may interest you. 

6.3 

We may block users located in certain countries from using our Services. We may retain certain Personal Information for as long as is required to fulfil our business objective, even after your account is terminated. 

7.1 

You are a valued user and we recognise that protecting your privacy is important to you. For this reason, we are committed to protecting the Personal Information you provide to us.  

7.2 

The Personal Information you submit when you register on our Services may be protected by a unique customer password and user ID. You should not disclose your password information to anyone and always remember to log off when you are using a shared computer. 

7.3 

You may utilise our Website as an anonymous user, by not registering. We have taken certain security precautions to safeguard your Personal Information. However, as with most electronic transactions, no method is 100% safe. While we strive to use commercially acceptable means to protect the Personal Information you provide, we cannot guarantee its security. Therefore, you acknowledge and agree that we assume no liability regarding the theft, loss, alteration or misuse of personal or other information or content, including, without limitation, such information as has been provided to third parties or other users, or regarding the failure of a third party to abide by the agreement between us and such third party. 

7.4 

You agree that you are responsible for maintaining the confidentiality of your username and password and all uses of your account, whether or not you have authorised such use. 

8.1 

You may access, remove, review, and/or make changes to Personal Information that you provide to us by sending an email request to info@energypartners.co.za. If you register, we may also send you any legally required notifications and certain notifications including service-related notices and notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance on our Services. You may opt out of certain e-mail communications from us, including our notifications to you. 

8.2 

We will not change your preferences without your consent. 

9.1 

On rare occasions, we may be required to disclose your Personal Information because of legal or regulatory requirements. In such instances, we reserve the right to disclose your Personal Information as required in order to comply with our legal obligations including complying with court orders, warrants, subpoenas, service-of-process requirements or discovery requests. 

9.2 

We may also disclose information about our users to law enforcement officers or others, in the good-faith belief that such disclosure is reasonably necessary to enforce our terms of use or this privacy policy or respond to legal claims that any content violates the rights of third parties, or to protect our intellectual property rights or our personal safety or the personal safety of our users or the general public. 

9.3 

We will notify you of any transaction in which substantially all of our assets are sold to or merged into another company, including assets which contain your Personal Information. The acquiring company will be given access to your Personal Information without your consent. 

We reserve the right to change this privacy policy from time to time and in our sole discretion. Changes will be published on our website.  

If you have questions about this privacy policy, please contact us at info@energypartners.co.za, with ‘Privacy Policy’ in the subject line.